Privacy and enquiries
Updated
This notice explains this website and the initial contact options for Erskine Electrical Solutions. Contact us using info@erskineelectricalsolutions.com or 07464 071 231 with a privacy question.
When you browse
The website itself has no enquiry forms, customer accounts, analytics scripts, advertising trackers or newsletter sign-up. Its images and fonts are hosted with the site. The site code does not set cookies or use browser storage.
The hosting provider can process technical information such as your IP address, requested page, browser information and access time to deliver and protect the website. Platform-level processing is separate from the site code. This website is hosted by Cloudflare.
When you email or call
Email links open your own email application with an editable draft. Nothing is sent until you choose to send it. The draft asks for your name, phone number, property location and work required; you can change or remove those details and add photos. Please send only information relevant to your enquiry.
Messages to info@erskineelectricalsolutions.com and k.erskine@erskineelectricalsolutions.com arrive in the same Google Workspace business inbox. Information you provide allows us to respond, discuss the work and prepare a quote. Phone links use your device’s calling application.
Enquiry and job records
Correspondence is held in the business email account. If your enquiry becomes a job, additional information may be needed for arranging the work, testing records, certification and invoicing. Ask us for the privacy information applicable to those records, including the relevant retention period and any other organisations involved, before providing information beyond the initial enquiry.
Other websites and service providers
Facebook, Instagram, SELECT and other external links open separate websites with their own privacy terms. Social feeds are not embedded on this site. Your email and phone provider also processes communications under its own terms.
For provider information, see Cloudflare’s privacy policy and and Google Workspace information. Provider processing can involve countries outside the UK; consult the applicable provider terms for their arrangements.
Questions, rights and complaints
Contact us to ask about information held about you, to correct it, or to request access, deletion or restriction where applicable. The rights that apply depend on the reason for processing and any record-keeping obligations. You can also raise a concern with the Information Commissioner’s Office (ICO).
This notice covers browsing and initial enquiries. For privacy information about customer/job records beyond an initial enquiry, contact us before supplying further personal information.